Why Work With Us?

We would like to thank you, on behalf of our entire family, for the outstanding real estate services you have provided to us over the last 5 years. You have been able to find “just the right place” for each of us and to help us through every step of the transaction – from providing advice in connection with the “offer”, to assisting with the myriad, easily overlooked details of “closing”, and finally to supporting us through the process of “moving in”. Your close attention to our projects, and the range of services provided by your team, have consistently been of the highest caliber. We appreciate not only the high professional standards your team exemplifies, but also your warm understanding of our needs and your candid advice on the tough choices.

We confidently recommend your services whenever we have the opportunity to do so, pointing out that we have dealt with several competent real estate agents over the years, but that the quality of your support is beyond anything we have seen or heard of and that your honest candor has always been right on target. We look forward to having you handle the real estate aspects of our next “downsizing” move!

– Kitt and Judy, Sellers, Buyers

We just wanted to send you a quick note of thanks for all your help with our house sale. We’re so pleased with how everything went. We very seriously considered trying to sell the house ourselves – it looks so easy from the outside. Setting a price, having an open house, making the sale. We couldn’t have known what a difference your expertise about the market, about advertising, and about negotiating would make throughout the process. We also couldn’t have predicted how much time and energy went into the negotiation. Very soon after we started working with you, we felt sure we’d made the right decision (and we were also relieved not to be doing the house sale on our own!).

– Ryota and Sarah, Sellers, Arlington

[We] wanted to say “Thank you” for all that you did for us during the sale of our old house and purchase of our new house. We couldn’t be happier with our decision and the way things turned out. Charlton Street and our new house in particular are awesome! We are familiar with a lot of our neighbors and love the new ones we’ve met in the last two weeks. The house is perfect. We have so much more room!!! You were great, attentive and helpful.

– Joe and Suzanne, Seller in Arlington, Buyers in Arlington

I want to thank you again for all the hard work you put in to get the [family] property closed. I know it was not easy dealing with us and all the emotions, but you were a true professional.

– Deborah, Seller, Arlington

I would like to take a moment to thank you for everything you have done for us. This wasn’t an easy sale on many levels, and yet you both gave it your all and persevered to the finish. It is difficult to express how grateful I am for your good nature, warmth, competence, generosity, optimism, and equilibrium under way-less-than-ideal circumstances. I hold both of you – and your work – in the highest regard. I am a firm believer in the “Pay it Forward” concept. Kindness is always repaid in one way or another. With your reputation I can’t imagine you are much in need of references, but if ever you are, I am happy to help.

– Candice, Seller, Arlington

Steve was instrumental in the sale of my home. Selling a home requires a very specific skill-set — it is complex, detailed, and demands constant attention. Steve was very professional throughout the entire process. He had thorough knowledge of the marketplace, he was realistic in setting expectations, and he had a comprehensive understanding of buyer demographics in the area .

To top it off, he has a well-organized team overseeing the transactions to provide guidance and support every step of the way. Everyone did an excellent job making the transactions and the sale of my home go as smooth as possible.

– Bill, Seller, Arlington

We chose Steve as our real estate agent because of his reputation for excellent marketing, planning and negotiation strategies. He is a highly ethical business person with expert knowledge about the housing markets he serves.

Every aspect of Steve’s approach to the home buying and selling process is extremely competent, efficient and effective . He gets things done fast and with minimum fuss. He also put us in touch with resources needed for moving: stager, engineer, house cleaner, painter, repair people, plumbers, movers, etc.

Steve is charming, witty, courteous, and patient, making him an all-around wonderful real estate agent to work with.

- Lorne and Linda, Sellers in Arlington, Buyers in Burlington

It was a pleasure working with Steve and his very nice, very competent team of professionals. I could not have picked a better team to work with. I did my due diligence and interviewed five other firms, and selected Steve and his team based on their outstanding reputation in town .

Not only did they perform a job well done, he also referred me to four professionals to get the house spruced up for sale, and all did excellent work at wonderful prices. Given other constraints we had coming into the deal, the price that we achieved was perfectly satisfactory.

I look forward to working with Steve and the team on other real estate endeavors in the future. Thanks again.

– John, Seller, Arlington

Steve was fantastic to work with on many levels. He was completely committed to our search, worked to understand our unique needs and goals, and was incredibly patient and always accessible throughout the process.

Steve’s long-time success makes him extremely knowledgeable about the local market and the business. His industry acumen and understanding of basic psychology provided us with direction and advice that was always spot-on.

Steve truly became our trusted advisor and I would highly recommend him to anyone buying or selling a home.

– Buyer, Arlington

My experience with Steve McKenna’s team was an A+ experience. As a first-time seller, I had a lot of questions, and a bit of trepidation. Steve’s team was supportive and walked me through every step of the process. I recommend them enthusiastically.

– Karen, Seller, Arlington