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These testimonials reflect the high level of satisfaction we deliver to our valued and diverse range of clients. Many are first-time home buyers, others are more seasoned home sellers, and some are investors who routinely buy and sell multiple properties. All share a positive experience with The Home Advantage Team. Here’s what they had to say.

 

Why Work With Us?

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Here's what our satisfied customers are saying about us:

Mike's attention to detail and market knowledge made selling our home seamless. He guided us every step of the way and always made us feel supported. We could not have asked for a better realtor! We would highly recommend Mike Pallotta for your real estate needs.

- Debbie & Tom, Arlington, Sellers - October 2025 

We relocated from California over the summer, and Mike came highly recommended by a colleague to assist us in finding our new home. Thanks to his support, we were able to plan and narrow down potential properties while still on the West Coast, making our visit to the area efficient and productive. Mike took the time to understand our family’s needs and guided us through every step of the process. His expertise was invaluable in helping us find and close on our home within a tight timeframe. We couldn’t recommend Mike and his team more highly.

Nalin, Buyer, Concord - October 2025 

We worked with Mark Garbino from Steve McKenna & The Home Advantage Team at Gibson Sotheby’s International Realty to purchase our first single-family home in Reading, MA, and we couldn’t be happier with the experience.

We’re so thankful for all of Mark’s help and would gladly work with him and the team again for our next home!

Nicole S., Reading, Buyer - September 2025 

My dad had recently passed away after a long illness and was fortunate to live in his home till end of life. I needed to clean out, update, and sell a home of a 94 year old man of 30 plus years–you can only imagine the clutter. Also, the home was accommodating all my Dad's set back bars, ramps, poles, wheelchairs, walkers, etc.

I asked some family members and friends who lived in Medford, West Medford, Brooks Estate, and the St. Rays areas who they would use–all of them said, "Annie Kelly!" So, I did some research, called up Annie, and that was it.

We met immediately, assessed the situation, and came up with a plan: junkman, organizer, cleaners, carpenters, painters, staging, pricing, open house, timing. You name it, we did it. The plan was maybe 4 weeks until the open house.

Annie lead the way, never dropping the ball–worked through the day, night, and weekends. She helped me thru permits, all kind of inspections, paperwork–things I have not done previously. She put the house on, hosted open houses Friday to Sunday, and on Tuesday, 12:00PM sharp, my Dad's home was sold–talk about a Mary Poppins and a bag of tricks!

Along the way, we connected–we had many things in common, and I made a new friend as well. My occupation is also sales, and I pride myself in getting my customers over the finish line–big and small, all with the same integrity and direction, but a little empathetic flexibility for each individual needs–and that's what Annie Kelly has, that has stuck with me after our deal was done. 

Maureen W., Medford, Seller - September 2025 

Absolute professional service. No wasting of time and has competent staff to guide the buyer every step of the way. Highly recommend the team and Steve in particular because as a condo owner I got the feeling that I got the best price without any major paperwork hassles and at a very short time.

- Mohan M., Arlington, Seller - August 2025 

Steve's team helped a lot in guiding us over the selling process, from thorough market analysis, professional staging to offer analysis and negotiation in selling of our property in Arlington MA. With great experience and solid understanding of the market they offered us valuable advice that helped us in making the right decisions. Highly recommend.

- Xiang S., Arlington, Seller - August 2025 

We worked with Tracy to buy a house in Arlington, MA! She toured a ton of places with us and recognized places that didn't match our style. She never pushed us towards a house that didn't match our preferences. Once we found our place she was a great negotiator helping us close on our own timeline given we had an infant! I've heard horror stories from friends about bad real estate agents and I know Tracy is the opposite. We highly recommend her. Reach out if you have any questions about working with her. 

- Theodor T., Arlington, Buyer - July 2025 

Steve and Tracy were an absolute pleasure to work with. From the very beginning, they were very attentive and thorough as they guided us through selling our home of 41 years. We cannot recommend them enough if you are looking to buy or sell your home. Thank you Steve and Tracy!!

Rick & Sharon, Arlington, Sellers - July 2025

My family engaged Steve and Tracy to help sell our childhood home. We interviewed a couple of brokers, each of whom was very capable, but Steve and Tracy came highly praised by friends and family. And that praise proved to be justified. Steve and Tracy were energetic, experienced and a delight to work with. They took the initiative, quickly had the comps and presentation pulled together and made us comfortable each step of the way. We always felt confident in their advice and our transaction went quickly, smoothly and favorably. We recommend Steve and Tracy without reservation.

- William L., Arlington, Seller - April 2025

I wanted to extend my thanks and appreciation to you both and to your team. Everyone was patient and responsive, and also we are very pleased with the ease in which you handled the offers and got us a great sale price. There clearly was so much going on behind the scenes and we are glad that we worked with your team on this challenging transition.

- Josh S., Arlington, Seller - March 2025

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