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These testimonials reflect the high level of satisfaction we deliver to our valued and diverse range of clients. Many are first-time home buyers, others are more seasoned home sellers, and some are investors who routinely buy and sell multiple properties. All share a positive experience with The Home Advantage Team. Here’s what they had to say.

 

Why Work With Us?

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Here's what our satisfied customers are saying about us:

Recently, we sold our beloved home of 51 years. To say it was anxiety-ridden would be an understatement.

We procrastinated for quite a while and realized that it was time. 

We placed a call to Steve McKenna of Gibson Sotheby’s, which was the best thing we ever did! His expertise and tremendous knowledge of all aspects of real estate is unsurpassed. He guided us with kindness with professionalism from the beginning to the end. We would like to thank Steve and his wonderful team for getting us through a very stressful time and our life.

- Jack & Nancy A., Arlington, Seller - December 2024

Mike Pallotta helped me sell my aunt's home after her death. The house had been my grandmother's prior and part of my family for over 60 years. Mike knew this was an emotional, unfamiliar process for me. He was kind, caring and patient.

Mike's communication was spot on. He explained every step and what to expect next. He listened and made sure I was comfortable with any decisions to be made. Mike was helpful and always quick to respond to any questions, concerns or updates.

Throughout the whole process he was professional and very knowledgeable. The dedication from him and his team went above and beyond. Mike brought me comfort throughout the whole selling process.

I would recommend Mike to my family & friends looking to buy or sell. I was in the best of hands!

- Joan W., Arlington, Seller - November 2024

In the late 1970s, my husband and I built a home on the Sheepscot River in Sheepscot Village, Maine. We became international school teachers until 2000. So, the experience of navigating the sale of a condominium in 2024 was daunting. I had been away from real estate for over 2 decades. Being recently widowed, I felt I was in a precarious situation.

I sought a local realtor in Arlington, MA. where I relocated after returning from the Peace Corps in 2016. Steve McKenna and his team offered the expertise I needed. They provided compassion and patience, walking me through the real estate experience. Their communication skills were excellent. Unforeseen difficulties were handled with grace and sensitivity.

Steve and his team provided knowledge of local workmen to hire. They coordinated work schedules for the hires to prepare the condominium for sale. Their empathy and expertise were invaluable. I highly recommend Steve McKenna and is team as trustworthy, caring and extremely professional.

- Gale, Arlington, Seller - November 2024

Kristen was terrific to work with while we were searching for our new home. Her knowledge, patience and attention to detail made the process seamless and her enthusiasm and humor made it fun. I highly recommend Kristen & Steve's team to anyone planning a move.


- Chris J., Arlington, Buyer - November 2024

I couldn’t be more grateful to Tracy and Steve for their incredible work in selling my home. From start to finish, they made the entire process smooth and stress-free. Their professionalism, knowledge of the market, and attention to detail were evident in every step.

They took the time to thoroughly understand my needs and priorities, providing thoughtful guidance on everything—from setting the right price to preparing the house for listing. Their marketing strategy was spot on.

Their calm demeanor and confidence gave me peace of mind, even during the more stressful moments. Thanks to their expertise and hard work, my home sold quickly and for a great price. I can't recommend Tracy and Steve enough to anyone looking to sell in Arlington or the greater Boston area. They are not just excellent realtors—they are genuinely good people to work with.


- Heidebritta F., Arlington, Seller - November 2024

I worked with Steve McKenna’s team in purchasing my first property and it was an amazing experience. Steve, Mark, and his team are so helpful and have vast knowledge and experience that made the process very smooth. I learned so much throughout this process. I look forward to working with Steve and his team again in the future!


- Alex R., Woburn, Buyer - September 2024

I recently worked with Kristen and Steve on selling my home in North Reading and couldn't recommend them enough! This sale was especially tricky, because a tree had fallen on the house towards the beginning of the process. From the start, Kristen provided tremendous support, recommendations, and coordination of contractors, services, etc. She was extremely proactive about reaching out to me about property related to-dos and especially responsive any time that I had a question or needed help. Professional, compassionate, and exceptionally knowledgeable about the current state of the market. I literally couldn't have sold the house without her and feel that she went above and beyond in her services. Despite the setbacks, with Kristen and Steve's guidance, I was able to sell my home well over asking price and feel so fortunate that I chose them as my realtors. Cannot rate them highly enough!


- Krista P., North Reading, Seller - September 2024

Mark and Steve helped us with every step of the buying & selling process moving from Woburn to Arlington. Every house we wanted to see they were available 7 days a week with no hesitation to set up viewings. Could not recommend them enough to anyone looking for a realtor.


- Thomas O., Woburn Seller, Arlington Buyer - August 2024

Mike Pallotta thoroughly explained the selling process and kept in very good communication with me throughout all of the steps of planning, prepping, pricing, showing , and then selling my condo in a transparent and engaging manner. All steps were at my own pace, and were neither excessively dragged out nor rushed. I still can’t believe how smoothly it all progressed along. The timeline he initially set out was realistic and proved to be so helpful in my knowing what to expect and when. He provided options related to a pricing model, and explained his philosophy and rationale behind it; it proved extremely accurate. I will definitely keep Mike in mind for anyone needing a capable, experienced, and proactive real estate professional, knowing they’ll also greatly benefit from his efficient, detail-oriented team members who provide additional valuable support. I’m very grateful for all of the many times that Mike Pallotta and his team of professionals went that extra mile—at all hours of the day and weekends—to make a potentially and typically anxious time far less stressful. He was always responsive and timely with my million questions that came up. Numerous family members have now sought realty services from Mike Pallotta, and I’m very confident that others will also do so in the future as home ownership opportunities unfold!


- Nicole L., Seller, Stoneham - August 2024

My husband and I knew we wanted to work with Mike as soon as we met him. Not only did he stick by us during our very long house search, but he was always available for private showings and answered any questions we had. When we finally found our home, he made the process as simple as possible and took care of everything. He even helped take care of some things prior to closing. He is so kind and approachable about anything when it comes to the house buying process, we would recommend him to anyone!


- Nicole L., Buyer, Bedford - August 2024

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