Why Work With Us?
Here's what our satisfied customers are saying about us:
Working with Steve McKenna and his team is a great experience. Their professionalism, courtesy, friendliness, and attention to detail in the process are so helpful. Steve's knowledge and insight into the real estate market are unmatched. He and the team are always available to answer questions, and they always make sure you feel comfortable in the process by understanding your needs. I highly recommend working with Steve, Kristen, Mitzi, and the entire Gibson Sotheby's team in Arlington.
— Mike G., Arlington, Seller — October 2024
My wife and I were very happy with the support the McKenna team provided us in selling our house in Arlington, MA. We were in the middle of a long-distance move and were able to lean on this team to take care of many of the home sale activities while we were out of town. They have great support for repairs and handyman work, landscaping, cleaning, and staging, and got the house sale-ready and on the market quickly. They helped check in on the house during the sale and were easy to get in touch with and very communicative throughout the process. Their support definitely made our transition much easier, and we are glad to have used them.
— Joe and Ana M., Arlington, Sellers — October 2026
Through every step of our sale, we felt that Steve and Kristen had our best interests in mind. I was dreading the entire process, but they were with us every step of the way, with encouragement, attention to detail, kindness, and professionalism. In my mind, this is the only group to consider when buying or selling.
— Mary Frances and Joe G., Arlington, Sellers — October 2026
Steve McKenna and Kristen McKenna were great, as was the rest of their team. Very professional and easy to work with. Perhaps most important to me as a seller is that they really understood the market. My condo had multiple offers and sold within a week—for a lot more than I expected. I was really glad I hired them and didn't try to sell it myself as I had considered.
- Chris, Seller, Arlington - June, 2026
I wanted to extend my thanks and appreciation to you both and to your team. Everyone was patient and responsive, and also we are very pleased with the ease in which you handled the offers and got us a great sale price. There clearly was so much going on behind the scenes and we are glad that we worked with your team on this challenging transition.
- Josh S., Arlington, Seller - March 2025
Steve and his team did an excellent job selling our house. The staging and sales preparation recommendations were very well received and the timing and sales process went extremely well. The house -- which had a fair number of age-related flaws -- sold very very quickly, and with zero hiccups along the way. It was priced well and the team was able to generate a bit of a bidding war during the very quick sales process. Steve and Kristen were a pleasure to work with and we could not be happier with the end result.
- Mike Z., Lexington, Seller - December 2024
Kristen was terrific to work with while we were searching for our new home. Her knowledge, patience and attention to detail made the process seamless and her enthusiasm and humor made it fun. I highly recommend Kristen & Steve's team to anyone planning a move.
- Chris J., Buyer, Arlington - November 2024
I recently worked with Kristen and Steve on selling my home in North Reading and couldn't recommend them enough! This sale was especially tricky, because a tree had fallen on the house towards the beginning of the process. From the start, Kristen provided tremendous support, recommendations, and coordination of contractors, services, etc. She was extremely proactive about reaching out to me about property related to-dos and especially responsive any time that I had a question or needed help. Professional, compassionate, and exceptionally knowledgeable about the current state of the market. I literally couldn't have sold the house without her and feel that she went above and beyond in her services. Despite the setbacks, with Kristen and Steve's guidance, I was able to sell my home well over asking price and feel so fortunate that I chose them as my realtors. Cannot rate them highly enough!
- Krista P., North Reading, Seller - September 2024
I can't speak highly enough about Steve and Kristen McKenna. They truly exceeded our expectations when it came to selling our home. From start to finish, their professionalism and commitment showed through every phase of the process. The listing they created was exceptional, accompanied by stunning photos that showcased our home beautifully and walked the potential buyers through the space from the front door to the top floor. We received real-time updates via text messages about scheduled viewings, which kept us well-informed and prepared. During showings, Steve and Kristen maintained a clean and respectful environment even when the weather wasn’t cooperating. Their attention to detail extended to the thoughtful placement of professionally designed brochures of the listing, which set them apart from other agents who would normally have loose printouts. Lastly, Steve handled all communications with buyers seamlessly, addressing any issues that arose with professionalism and expertise. I enthusiastically recommend Steve and his team to anyone considering buying or selling their home. Their dedication and outstanding service made a potentially stressful process remarkably smooth and successful for us.
- Matt & Nataliya U., Sellers, Arlington - June 2024
Kristen and Steve provided concierge-level service from day one with the sale of our home. Every step of the process was handled professionally, tactfully, and efficiently. We had a trip planned that coincided with our scheduled open houses and, ultimately, our offer signing process but we knew we trusted Kristen and Steve to handle these matters while we were away. Through their expertise and guidance, we were able to obtain several extremely competitive offers within hours of our first open house. We would absolutely recommend them to anyone anticipating buying or selling a home and we are delighted we chose them to help us navigate this process.
- Justin P., Seller, Arlington - December 2023
