We all know how frustrating it can be when you’re just not getting the response you’re hoping for. Unreturned phone calls, ignored emails, dropped balls, misinformation – it’s enough to make you want to cry sometimes.
This is also true in real estate, a service industry where the barrier to entry is quite low and turnover is particularly high. Pass an exam and (poof!) you are a real estate agent. But becoming a true real estate professional takes time, experience and a lot of hard work. And as anyone in the business knows, you will learn so much more on the job than you ever will on the test.
So it’s no surprise that poor service is a by-product of so many unskilled, part-time, not-in-it-for-the-long-haul, not-from-around-here, agents.
This is why Steve McKenna & The Home Advantage Team pride themselves on high-quality service. We have a team of dedicated professionals to ensure that your calls are answered, emails are returned, questions are addressed, and that you receive the time and attention you deserve whether buying or selling a home.
Recently, Steve, Erika & The Home Advantage Team received Quality Service Certification’s Platinum status. Based on survey results compiled and validated by Leading Research Corporation for the year 2018, their scores reflect 100% client satisfaction with the overall service provided.
Awards are great, but the true testament to our service comes in the form of our client testimonials, customer referrals and the fact that we have been the #1 team in Arlington for 30 years.
There are plenty of agents desperate for deals that are willing to offer discounted fees for their services. But as the tried-and-true saying goes, you get what you pay for. When you’re about to navigate the complex and multi-phased process of buying or selling a home, why wouldn’t you opt for experience, know-how, local expertise and superior service?
Go with anything less and you’re going to need that box of tissues to wipe away the tears. Quality service and real estate success go hand-in-hand – put your home in our hands and see how we can serve you.
